Testimonials - what people say about our trainers

“Very enjoyable and entertaining, a very good overall background knowledge. Being a tutor myself, it is the people who have the experience who can talk from the hip.”

Consultant, LSC Group

“Peter is a very experienced and competent instructor. His sense of humour, ability to manage the class, knowledge of subject area are remarkable. I think he is one of the best instructors I've seen.”

“The exercises were all well designed and were all relevant to the course objective.”

Training Officer, UNHCR

“Vast experience of the subject.”

“Knowledgeable, approachable, enthusiastic. Pitched at a level which was easy to understand.”

“Has given me the confidence to pick up any document and edit it or start anew.”

“I can take my new skills back to the office and actually do something with them.”

Analyst programmers, National Australia Group, Europe

“Effective instructor. Excellent use of personal experience. Good class participation.”

Knowledge manager, MOD

“One of the best course instructors I have encountered.”

Technical author, Canon

“Great communication skills and attitude towards class.”

Analyst, Optimus

“Very thorough and effective, obviously experienced and passionate in the subject area.”

Business analyst, Halifax PLC

“Fantastic, inspirational.”

Business analyst, HBOS

“I found the course content extremely useful and will definitely apply techniques learned in my job. The instructor made the course fun and easy to absorb.”

Technical author, BBC

"Instructor was great fun and kept the class motivated. The workshops were helpful to consolidate knowledge and to make sure everyone had opportunity to participate. I liked the way the instructor used live examples and experiences.”

Business support analyst, INVESCO

“For me the workshops and exercises were the most important part of the course - I can take the notes and read any time but it has been invaluable to practice the issues through the exercises.”

Software engineer, Elekta

“Instructor did a great job involving all class members and had a thorough knowledge of the subject.”

Infrastructure manager, Deutsche Bank

“Excellent, beyond my expectations.”

Director, M&T Systems

“Best course I ever attended.”

Senior technical writer, Appium AB

“Instructor really knows their stuff; presents the material in a clear and entertaining manner.”

Developer, RBOS

“Best instructor I have had, exactly what I needed.”

Major, MOD

“The instructor made this course experience truly enjoyable.”

Analyst, PWC

“Very good instructor, good knowledge, studies and examples. Put it all into context. Kept all of us active and interested.”

Business system analyst, AXA

“Dynamic, entertaining, informative.”

Knowledgebase assistant, ICC